Privacy Policy for Empire Nosh

 

Last Updated: 2/15/2024

 

Empire Nosh (“Empire Nosh,” “we”, “us” or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, share, and protect your personal information when you use our website at www.empirenosh.com (the “Website”), as well as through social media, marketing activities, and other interactions with Empire Nosh.

 

1. Personal Information We Collect

 

At Empire Nosh, we take your privacy seriously and strive to be transparent about the types of personal information we collect. When you interact with our Website or engage with us through other channels, we may collect various types of personal information to provide you with the best possible experience. This may include, but is not limited to:

 

Contact Data: This includes essential information such as your name, email address, billing and shipping addresses, and phone number. We require this information to process your orders efficiently and communicate with you regarding your purchases.

 

Profile Data: Your profile on our Website may contain details such as your username, password, social media profile links, preferences, favourite items, reviews, and any other information you choose to add. This allows us to personalize your experience and tailor our offerings to your preferences.

 

Communications: We may collect information exchanged during communications with you, whether it’s through live chat, email correspondence, phone calls, surveys, or feedback submissions. This helps us address your inquiries, provide support, and improve our services based on your feedback.

 

Transactional Data: To fulfil orders placed on our Website, we collect transactional data such as order information (including order numbers, transaction history, and cart items). This ensures smooth processing and delivery of your purchases.

 

Marketing Data: Understanding your preferences for receiving marketing communications is crucial for delivering relevant content to you. We may collect data related to your engagement with our marketing efforts to tailor our messages effectively.

 

User-Generated Content: Any content you create or share on our Website, including questions, messages, reviews, and blog posts, may be collected along with associated metadata. This allows us to moderate user-generated content and maintain a safe and engaging environment for all users.

 

Payment Information: When you make a purchase, we collect payment information required to process transactions securely. This includes details such as payment card information, which is collected and processed by trusted payment processors like PayPal and Stripe. Rest assured, we do not store any payment card information on our servers to ensure the highest level of security for your financial data.

 

Promotional Information: From time to time, we may offer competitions, promotions, or surveys to enhance your experience with Empire Nosh. Participation in these activities may require providing additional information, which we collect solely for the purpose of administering these events and improving our offerings.

 

Other Data: In addition to the aforementioned categories, we may collect other data not explicitly listed here, provided it is consistent with this Privacy Policy and disclosed at the time of collection. Your privacy is of utmost importance to us, and we handle all personal information with the utmost care and in accordance with applicable data protection laws.

 

2. How We Use Your Personal Information

 

At Empire Nosh, we are committed to using your personal information responsibly and transparently. Here’s how we may use your personal information to enhance your experience and provide you with the best possible service:

 

Providing and Improving Our Website and Services: Your personal information enables us to operate and enhance our Website and services. By analysing user interactions and feedback, we continually strive to improve the functionality, usability, and content of our platform to better meet your needs.

 

Establishing and Maintaining User Accounts: We use your personal information to create and maintain user accounts, ensuring seamless access to our Website and personalized features. This includes managing account settings, preferences, and security measures to safeguard your information.

 

Communicating with You: Your personal information allows us to communicate effectively with you regarding orders, products, services, updates, and support. Whether it’s providing order confirmations, tracking updates, or responding to inquiries, we aim to keep you informed every step of the way.

 

Personalizing Your Experience: By analyzing your preferences, purchase history, and interactions with our Website, we personalize your experience to deliver relevant content, recommendations, and promotions tailored to your interests. Our goal is to make your interactions with Empire Nosh seamless, enjoyable, and meaningful.

 

Conducting Research and Development: We use your personal information to conduct research and development activities aimed at enhancing our offerings. This may involve analyzing user trends, market insights, and feedback to identify opportunities for innovation and improvement.

 

Promoting Our Business: Your personal information helps us promote our business effectively by delivering targeted marketing communications, promotions, and advertisements. By understanding your preferences and behaviours, we can tailor our marketing efforts to resonate with your interests and preferences.

 

Analyzing Marketing Effectiveness: We analyze your personal information to evaluate the effectiveness of our marketing initiatives and campaigns. This includes measuring engagement metrics, conversion rates, and other key performance indicators to optimize our marketing strategies and maximize their impact.

 

Complying with Legal Obligations: We may use your personal information to comply with applicable legal obligations, such as regulatory requirements, court orders, or law enforcement requests. Additionally, we may use your information to protect our rights, interests, and assets in accordance with legal obligations.

 

Obtaining Your Consent: In cases where required by law, we obtain your consent before using your personal information for specific purposes. Your privacy and consent are paramount, and we are committed to upholding your rights and preferences in accordance with applicable data protection laws.

 

 

 

3. How We Share Your Personal Information

 

At Empire Nosh, we take your privacy seriously and only share your personal information in accordance with this Privacy Policy and applicable laws. Here’s how we may share your personal information:

 

Service Providers: We may engage third-party service providers to assist with various aspects of our Website operation, including hosting, customer support, marketing, and analytics. These service providers help us deliver a seamless and optimized experience to our users while maintaining the highest standards of data security and privacy.

 

Payment Processors: To facilitate secure transactions, we partner with trusted payment processors such as PayPal, Stripe, and others. These payment processors handle your payment information securely and independently, ensuring that your financial data is protected during transactions. We do not store any payment card information on our servers to further safeguard your sensitive data.

 

Advertising Partners: We collaborate with third-party advertising partners to promote our business and deliver relevant marketing and advertising content to our users. These partners may use cookies and similar technologies to track your interactions with our Website and other online services, helping us tailor our marketing efforts to your interests and preferences.

 

Third Parties Designated by You: We may share your personal information with third parties designated by you or as necessary to provide requested services. This could include sharing information with trusted partners, affiliates, or other entities involved in fulfilling your specific requests or preferences.

 

Business and Marketing Partners: From time to time, we may collaborate with business and marketing partners for joint promotions or offerings. In such cases, we may share your personal information with these partners to facilitate the promotion or delivery of products and services that may be of interest to you.

 

Professional Advisors: We may disclose your personal information to professional advisors such as lawyers, auditors, and consultants as necessary in the course of conducting our business operations. These advisors provide valuable expertise and support, ensuring compliance with legal obligations and best practices.

 

Authorities and Others: In certain circumstances, we may be required to share your personal information with authorities or other third parties to comply with legal obligations, regulatory requirements, or law enforcement requests. Additionally, we may share your information to protect our rights, interests, and assets or to prevent fraudulent, harmful, or illegal activities.

 

Business Transferees: In the event of a corporate transaction, such as a merger, acquisition, divestiture, or sale of assets, we may disclose your personal information to relevant parties involved in the transaction. This ensures continuity of service and allows for the proper management and transfer of your information in accordance with applicable laws and regulations.

 

4. Your Choices

 

At Empire Nosh, we respect your rights and offer you choices regarding your personal information. Here are some options available to you:

 

Accessing or Updating Your Information: You can access or update your personal information by logging into your account on our Website. From there, you can manage your account settings, preferences, and profile details to ensure they are accurate and up to date.

 

Opting Out of Marketing Communications: If you prefer not to receive marketing communications from us, you can opt out through the provided methods. Simply follow the instructions included in our marketing emails to unsubscribe or adjust your communication preferences. Please note that you may continue to receive important service-related emails even if you opt out of marketing communications.

 

Exercising Advertising Choices: We respect your preferences when it comes to advertising. You have the option to opt out of interest-based advertising by adjusting your browser settings or using industry opt-out programs. These programs allow you to limit the use of your information for targeted advertising purposes across various online platforms.

 

Adjusting Browser Settings: You can customize your browser settings to block third-party cookies or configure privacy browsers and plug-ins to manage tracking technologies. This gives you greater control over the data collected about you while browsing the web.

 

Declining to Provide Information: While providing certain information may be necessary to access our services, you have the right to decline providing information that is not mandatory. However, please understand that declining to provide certain information may limit your access to certain features or services on our Website.

 

Reviewing and Adjusting Mobile Device Settings: If you use mobile devices, you can review and adjust your device settings to manage advertising preferences. This may include limiting the use of advertising IDs associated with your device for interest-based advertising purposes.

 

5. Other Sites and Services

 

While navigating our Website, you may encounter links to third-party sites and services that are not operated or controlled by Empire Nosh. It’s important to note that we do not have control over the actions or privacy practices of these third-party entities.

 

We encourage you to exercise caution and review the privacy policies of any third-party sites or services you visit, as their practices may differ from ours. These third-party sites and services may have their own terms of use, data collection practices, and privacy policies that govern how they handle your personal information.

 

Please be aware that clicking on these links may take you to external websites or platforms beyond our control. While we strive to ensure that all links provided on our Website are relevant and reputable, we cannot guarantee the accuracy, completeness, or security of third-party sites and services.

 

Your interactions with third-party sites and services are subject to their terms and policies, and any information you provide to them is governed by their respective privacy practices. Empire Nosh assumes no responsibility or liability for the content, actions, or privacy practices of third-party sites and services.

 

If you have any concerns or questions about the links provided on our Website or the privacy practices of third-party sites and services, please contact us for assistance. We are committed to safeguarding your privacy and providing transparency about our practices, but we also value your awareness and discretion when navigating external platforms.

 

6. Security

 

Empire Nosh takes the security of your personal information seriously and implements a range of technical, organizational, and physical safeguards to protect it from unauthorized access, disclosure, alteration, or destruction. However, it’s important to acknowledge that no method of transmission over the internet or electronic storage is entirely secure, and while we strive to maintain the highest standards of data security, we cannot guarantee absolute security.

 

Our security measures are designed to mitigate risks and safeguard your personal information against potential threats, including unauthorized access, misuse, or loss. These measures include:

 

Encryption: We utilize encryption protocols such as Transport Layer Security (TLS) to secure data transmission between your browser and our servers, ensuring that your information remains protected during online interactions.

 

Access Controls: We implement strict access controls and authentication mechanisms to restrict access to your personal information only to authorized personnel who require it for legitimate purposes. This helps prevent unauthorized access or misuse of your data.

 

Data Minimization: We adhere to the principle of data minimization, collecting and retaining only the personal information necessary to fulfill the purposes outlined in this Privacy Policy. By limiting the amount of data we collect and store, we reduce the risk of exposure and unauthorized access.

 

Regular Audits and Assessments: We conduct regular audits and assessments of our security practices and infrastructure to identify vulnerabilities, address potential risks, and ensure compliance with industry standards and best practices.

 

Employee Training: We provide ongoing training and awareness programs to our employees to ensure they understand their responsibilities regarding data protection and privacy. This includes training on handling personal information securely, recognizing potential security threats, and responding appropriately to security incidents.

 

While we take every reasonable precaution to protect your personal information, it’s important to recognize that no security measure is fool proof. As such, we cannot guarantee the absolute security of your data. We encourage you to take proactive measures to protect your own information, such as choosing strong passwords, using secure networks, and exercising caution when sharing personal information online.

 

If you have any concerns about the security of your personal information or believe that your data has been compromised, please contact us immediately so that we can investigate and take appropriate action.

 

 

7. International Data Transfer

 

While Empire Nosh is headquartered in the US, some of our service providers may operate from other countries. This means that your personal information may be transferred to locations where privacy laws differ from those in your jurisdiction. We take steps to ensure that your data is protected regardless of where it is transferred, in accordance with applicable data protection laws and regulations.

 

8. Children

 

Empire Nosh’s Website is designed for individuals aged 13 and above and is not intended for use by individuals under 13 years of age. We do not knowingly collect personal information from children under 13 without parental consent. If we become aware that we have inadvertently collected personal information from a child under 13 without proper parental consent, we will take prompt steps to delete such information from our records. We are committed to complying with applicable laws and protecting the privacy of children online.

 

9. Changes to This Privacy Policy

 

Empire Nosh reserves the right to update or modify this Privacy Policy periodically. Significant changes to the policy will be communicated by updating the effective date and posting the revised policy on our Website or through other appropriate channels. By continuing to use our Website after such changes are made, you indicate your acceptance of the updated Privacy Policy. We encourage you to review this Privacy Policy regularly to stay informed about how we collect, use, and protect your personal information.

 

10. How to Contact Us

 

If you have any questions or concerns regarding this Privacy Policy or our privacy practices, please feel free to contact us using the following methods:

 

Email: [email protected]

Phone: 201-966-9781

Thank you for placing your trust in Empire Nosh. We are dedicated to protecting your personal information and upholding your privacy rights.